Telerecruiter

Job ID
2020-6898
Location
St Petersburg-Main
Department
Telerecruitment
Geographic Location
US-FL-St Petersburg
Category
Customer Service/Support

Overview

Contacts by telephone and other approved communication methods (emails, text, flyers) eligible blood donors who have previously given blood and re-recruits them to donate regularly.  Candidate will need to be comfortable talking to donors on the phone and scheduling an appointment for them to return and donate while working part time evening hours and Saturday.   Monthly payout is available if specific measurements are reached each month.

Responsibilities

The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

  • By telephone and other approved communication methods (emails, text, flyers), contacts eligible blood donors and re-recruits them to donate regularly.
  • Must meet pre-set department goals and scorecard metrics.
  • Provides excellent customer service at all times. Establishes rapport with donors and potential donors and educates them in the organization’s programs and services.Complies and maintains current knowledge and understanding of Donor Recruitment policies, procedures and other related regulations.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

EDUCATION AND/OR EXPERIENCE:

High School diploma or equivalent.

 

CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS:

None

 

KNOWLEDGE, ABILITIES AND SKILLS:

  • Ability to communicate effectively orally and in writing
  • Ability to follow oral and written instructions
  • Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
  • Ability to speak, write, read, and understand English
  • Skill in operating office equipment
  • Basic computer skills including knowledge of Microsoft Office applications

 

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve some manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station.

 

ENVIRONMENTAL REQUIREMENTS:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. 

 

Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances.  The noise level in the work environment is usually moderate.

 

OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories

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