Software Development Program Manager

Job ID
2020-6849
Location
Ft Lauderdale-Main (Cyp)
Department
Project Management Office
Geographic Location
US-FL-Ft Lauderdale
Category
Information Technology

Overview

Provides leadership in one or more areas of software development that includes program management, design analysis and documentation and consensus building. Serves as a liaison between the end-users community and software vendors to identify and communicate requirements.

Responsibilities

The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.  

  • Leads internal and external regulated software activities; application and program initiatives by providing oversight and management of the business needs analysis and software requirements for system enhancements and modifications requirements
  • Manages and coordinates timelines, tasks and resources and anticipates, identifies, mitigates, troubleshoots, and resolves issues to include escalation of incidents when necessary
  • Collaborates with internal users and external vendors to translate corporate/functional business and information objectives into a strategic/tactical business plan Consults within the IT organization to develop appropriate support for the IT-centric projects from various technology and service departments Designs, maintains and enforces governance policies
  • Contributes to the long-term strategy and growth plan for software development
  • Evaluates, facilitates and manages meetings with key stakeholders to review and map out existing practices and identify efficiencies attainable through process alignment and/or improvements
  • Facilitates the Regulated Software Steering Committee and leads all sub-committees
  • Acts as liaison to external software vendor(s) product management team(s); ensuring continuous communication and status updates throughout software design, approval and development cycles
  • Works with all internal IT teams to ensure an infrastructure that supports stable, well-designed, highly available, and properly maintained applications
  • Supports and assists PMO project managers throughout software delivery cycles

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  

 

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree in Computer Science, MIS, Business Administration or related field from an accredited college or university. Five (5) or more years of IT software development related experience; program leadership, software business analysis; or an equivalent combination of education, certification, training, and/or experience.

 

CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS:

PMI Project Management; CAPM or PMP desired and IIBA Business Analyst; CBAP preferred.

 

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of principles, practices, and procedures required to perform business needs analysis and software requirements
  • In-depth understanding of blood center operations and related system support workflows
  • A basic understanding of network issues and their relation to application and database functions
  • Ability to analyze and document complex business processes
  • Ability to multi-task and remain flexible when priorities or work direction change
  • Strong analytical and problem solving skills
  • Ability to explain technical concepts in non-technical terms to customers and staff
  • Ability to organize work for timely completion
  • Ability to speak, write, read, and understand English
  • Ability to follow complex oral and written instructions
  • Ability to communicate effectively orally and in writing
  • Ability to work with minimal supervision
  • Ability to establish and maintain effective and cooperative working relationships, influence and build consensus with those contacted in the course of work
  • Skill in Microsoft Office applications
  • Ability to commute with personal transportation and travel up to 25% of the time.

PHYSICAL REQUIREMENTS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds).

 

ENVIRONMENTAL REQUIREMENTS:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.  

 

Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances.  

 

OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories

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