Research Enrollment Specialist

Job ID
Clinical Discovery Inst
Geographic Location


Makes decisions on whether a prospective participant qualifies for our clinical trial program while following Standard Operating Procedures (SOP). Provides guidance and completes informed consenting to prospective participants by scheduling appropriate referrals for research clients. Finalizes orders, assists with specimen shipping and handling and communicates with clients.


The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

  • Enrolls study participants into the program using approved methodologies, such as, telephone, mailings, email, flyers,
  • Conducts the enrollment of study participants, including explaining the procedures and obtaining informed consent
  • Schedules appointments of study participants and conducts reminder communications
  • Participates, plans and executes community outreach and events with leadership
  • Reviews the data collection forms for each enrollee for completion and quality; checks data entry to ensure timely and accurate entry
  • Establishes and maintains rapport with participants and potential participants and educates them in the organization’s programs and services; provides excellent customer service at all times
  • Assists with follow-up of participant reactions and complaints
  • Ensures all documents are kept within privacy compliance and only shared with named entities
  • Handles specimens according to SOP and prepares for shipping
  • Provides administrative support to the team; maintains study files, collects and enters data, maintains databases
  • Obtains and distributes payment vouchers for participant reimbursements and/or participation.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


High School diploma or equivalent. Prior experience in a medical setting and/or clinical research preferred.


Collaborative Institutional Training Initiatives (CITI) certification preferred.


  • Knowledge regarding the Code of Federal Regulations pertaining to Human Subject Research, Human Cell Collections, and Good Manufacturing Practices
  • knowledge and understanding of participant recruitment policies, procedures and other related regulations
  • Ability to communicate effectively orally and in writing
  • Ability to follow oral and written instructions
  • Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
  • Ability to speak, write, read, and understand English; bilingual Spanish preferred.
  • Skill in operating office equipment
  • Basic computer skills including knowledge of Microsoft Office applications
  • Ability to commute with personal transportation


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve some manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station.


The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.


Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. The noise level in the work environment is usually moderate.


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